IT Intern/ Trainee Featured

Summary:

We are seeking a motivated and results-driven IT graduate to join our IT team as Intern. The ideal candidate will be responsible for handling hardware troubleshooting, software issues troubleshooting, and network connections related support.

Key Responsibilities:

Technical Support

• Hardware Troubleshooting
• Software issues Troubleshooting
• Network Connections related support

System Maintenance

• Installation of Operating system
• Installation and Configuration of Application Software

Troubleshooting Skills

• Understanding of troubleshooting process
• Troubleshooting of Installation and Configuration related issues
• Determination of probable cause

Help Desk Operations and Project Assistance

• Participate in IT initiatives such as floor movements, new deployments
• Respond to help desk tickets/emails and resolve them
• Ensure timely resolution of issues or escalations

Education

• Bachelors (Computer Science, IT) Skills

Skills

• Installation of Windows 11, Windows 10, Windows 8
• Installation of Microsoft Office 2019, Office 2016
• Printer installation and configuration
• Device Drivers installation and troubleshooting
• Remote support
• Hardware troubleshooting
• CCTV settings

Needed Experience:

• Minimum 6 months in IT Support as full time or Intern

Benefits:

• Training Programs
• Paid Opportunity
• Career Path