How do I apply for a job at Touchstone Communications?

Visit the Job Listings page, choose a role that fits your skills, and submit your application using the online form with your resume/CV.

What types of jobs are available at Touchstone?

Touchstone posts roles across multiple categories such as Operations, QA Support, Sales & Marketing, IT & Networking, Development, BI Support, and Administrative positions.

Do you offer work-from-home (WFH) jobs?

Yes. The Job Listings page includes a filter for Work from Home roles, and some positions are listed as remote/WFH depending on project needs.

Are there call center jobs in Islamabad and customer support jobs in Rawalpindi?

Yes. Touchstone regularly posts roles in Islamabad and Rawalpindi, including customer service and call center opportunities depending on current openings.

Do I need previous call center experience to apply?

Requirements vary by role. Some roles require prior call center or contact center experience, while others may be open to candidates who meet the listed communication and qualification criteria.

What shifts are available for call center and BPO jobs in Pakistan?

Shift timing depends on the role and client requirements. Some positions are listed with night-time or night-shift schedules, and this is mentioned in the job post details.

What benefits does Touchstone offer employees?

Benefits listed on the careers site include training programs, medical insurance, market-competitive salary with bonus, paid leave, transportation allowance, provident fund + EOBI, gym facility, and a defined career path.

Does Touchstone provide training for new hires?

Yes. Touchstone lists training programs as part of its employee benefits and professional development environment.

Where are Touchstone offices located?

Touchstone lists office addresses in Islamabad (F-5/1) and Rawalpindi (Saddar and Bahria Civic Center) on the careers site.

How can I contact recruitment for job-related queries?

You can contact the recruitment team via the email address and phone numbers listed on the Careers page for Islamabad and Rawalpindi.

Empowering People Elevating Performance

24

24 years of outsourcing excellence; Built on talent driven by heart.

We are human-centric and growth-focused, building high-performance teams driven by purpose, passion, and collaboration.

We nurture ambition, strengthen potential, and create an environment where individuals thrive together.

Because when our people grow, our clients succeed.

Why Choose Touchstone?

Empowering people, elevating performance
Culture built on growth & recognition
Multi-lingual, multicultural workforce
Continuous learning & leadership development
Happy teams, exceptional client outcomes

OUR TEAM

SOCIAL RESPONSIBILITY

TOUCHSTONE PRIME

Our Workplace Principles

A Culture of We

Touchstone develops talent into leaders by providing growth, professional development, and experiences that shape careers for a lifetime. Our environment combines professionalism with a dynamic culture that keeps every team member motivated, engaged, and genuinely invested in shared success.

1. Open and Transparent Culture

We maintain an open-door approach that empowers employees to share ideas, raise questions, and seek solutions. Every voice is valued, every concern addressed promptly. Because when people feel heard, they do their best work.

2. Recognition Through Performance

Your Growth, Our Shared Success. We recognize contributions consistently and transparently. Celebrating achievements drives collaboration, reinforces accountability, and ensures every employee reaches their full potential — because your wins are our wins.

3. Leadership Development Programs

Nurturing Ambition, Delivering Excellence. We invest in leadership at every stage. Our programs for early-career and mid-career professionals equip individuals to lead today while preparing tomorrow’s generation for greater responsibility.

Perks And Benefits

A Dynamic and Supportive Workplace Focused on Growth and Collaboration

One Team, One Vision, Your Success

We are a vibrant, multicultural, and inclusive organization. We combine 24 years of extensive experience with fresh perspectives to provide exceptional business process outsourcing solutions, empowering our clients and fostering meaningful professional growth for our teams.