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Job TitleContact Centre Team Lead
Job Responsibilities• The Team Lead will be responsible for maximizing output from his/her team with effective coaching and training.
• Manage team discipline.
• Responsible to manage a team of fifteen confirmed associates
• Responsible for getting the goals completed and submit reports as per the prescribed format.
Requierements• Excellent Spoken English.
• Ability to work Nightshift.
• Minimum Bachelors or Masters.
• At least 3 years of BPO Experience and leadership experience of at least 12 months.
Shift TimingsNight Shift
SalaryMarket Competitive